CCTV Recovery

CCTV Recovery

No Fix - No Fee!

Our experts have extensive experience recovering CCTV systems for the last 25 years from all the leading CCTV brands including, Hikvision Dahua, Arlo, Nest (Google), Ring (Amazon) etc.
CCTV Recovery

Standard Recovery£399

3-5 Days

Critical Service£799

2-3 Days

Full Forensic£1200

1 Day

Need help recovering your data?

Call us on 0141 4040294 or use the form below to make an enquiry.
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Monday-Friday: 9am-6pm

Glasgow Data Recovery – Scotland’s No. 1 CCTV Data Recovery Experts

CCTV systems play a vital role in protecting homes, businesses, and public spaces. However, when footage is lost due to formatting errors, hardware failures, or overwriting, the ability to recover this data becomes essential. Glasgow Data Recovery specialises in retrieving inaccessible or lost footage, ensuring you don’t lose valuable security data.


25 Years of Data Recovery Expertise

As Scotland’s oldest and most trusted professional data recovery company, Glasgow Data Recovery has been helping clients retrieve CCTV footage for over two decades. Our experienced data recovery technicians and our data recovery lab ensure high success rates, even for complex recovery cases.


Leading CCTV Manufacturers We Support

We have expertise in recovering data from all major CCTV brands, including:

  • Yale, Swann, and Ring: Commonly used in residential and small business setups.
  • Nest and Hikvision: Trusted for their advanced surveillance capabilities.
  • Axis Communications, Dahua, and Bosch: Widely used in commercial and industrial environments.
  • Hanwha Techwin, IDIS, and Avigilon: Preferred for large-scale security systems.

Types of Hard Drives Used in CCTV Systems

We recover data from all types of hard drives, including:

  • IDE Drives: Found in older CCTV systems.
  • SATA Drives: The most commonly used storage in modern CCTV setups.
  • M.2 SSDs: High-speed drives in advanced or high-performance systems.
  • Supported Brands: Western Digital (WD), Toshiba, Seagate, and more.

Recovering data from CCTV systems can be complex due to unique hardware, software, and storage setups. Here are the top 10 common issues for data recovery from CCTV systems and potential solutions:


1. Hard Drive Failure. Hard Drive Failure

  • Issue: The DVR/NVR’s hard drive fails, making footage inaccessible.
  • Causes:
    • Mechanical failure, power surges, or wear and tear.

2. Deleted or Overwritten Footage

  • Issue: Footage is accidentally deleted or overwritten due to storage limits or user error.
  • Causes:
    • Limited storage capacity and automatic overwrite settings.

3. DVR/NVR Corruption

  • Issue: The DVR/NVR system becomes corrupted, rendering recorded footage inaccessible.
  • Causes:
    • Firmware bugs, power surges, or improper shutdowns.

4. Unsupported or Proprietary File Format

  • Issue: Recorded footage is stored in a proprietary format that standard media players cannot read.
  • Causes:
    • CCTV systems often use custom formats to optimize storage or enhance security.

5. Power Outages or Electrical Surges

  • Issue: Sudden power loss interrupts recording, potentially causing footage corruption.
  • Causes:
    • Unstable power supply or lack of a UPS system.

6. Water or Physical Damage

  • Issue: Floods, fires, or physical impacts damage the storage device.
  • Causes:
    • Environmental hazards or accidents.

7. Forgotten Passwords or Locked DVR/NVR

  • Issue: The user forgets the password to access the CCTV system.
  • Causes:
    • Poor password management.

8. Bad Sectors on the Hard Drive

  • Issue: Portions of the drive become unreadable, affecting video file integrity.
  • Causes:
    • Wear and tear, or manufacturing defects.

9. Camera Disconnects or Hardware Malfunction

  • Issue: Cameras stop recording, resulting in gaps in footage.
  • Causes:
    • Faulty wiring, power issues, or camera damage.

10. Malware or Ransomware Attack

  • Issue: The CCTV system is compromised, and footage is encrypted or deleted.
  • Causes:
    • Poor network security or outdated firmware.

Recovery Solutions for Overwritten and Formatted Data

Overwritten or formatted footage is not necessarily lost forever. Our methods include:

  • Reconstructing Overwritten Data: Using forensic tools to recover traces of old footage.
  • Deep Scanning: Restoring data from formatted or erased storage devices.

Recovery Solutions for Hardware Failures

Hardware issues often require specialised equipment and expertise. We provide:

  • Diagnostics: Identifying the exact cause of the hardware failure.
  • Cleanroom Recovery: Repairing and extracting data in controlled environments.

Unlocking Password-Protected CCTV Systems

Password-protected systems can hinder access to important footage. Our solutions include:

  • Recovering data from encrypted or locked devices.
  • Assisting with forgotten or misplaced passwords.

Operating System Independence in CCTV Recovery

Our lab supports all types of proprietary CCTV operating systems, ensuring:

  • Recovery regardless of the software or firmware configuration.
  • Compatibility with diverse system setups.

The Data Recovery Process

Our recovery process ensures secure and reliable results:

  1. Initial Consultation: Understanding the issue and assessing the device.
  2. Advanced Recovery: Applying tailored techniques to retrieve data.
  3. Verification: Ensuring all recovered footage is complete and intact.
  4. Secure Delivery: Returning the recovered data promptly and confidentially.

Why Choose Glasgow Data Recovery for CCTV Systems?

Clients trust us because:

  • Experience: 25 years of expertise in handling a wide range of CCTV recovery scenarios.
  • Advanced Tools: Cutting-edge techniques tailored to the latest technologies.
  • Reliability: Scotland’s most trusted name in professional data recovery.

Emergency Data Recovery Services for CCTV Systems

When time is critical, we provide:

  • Fast Response: Prioritising urgent cases for immediate recovery.
  • Minimized Downtime: Ensuring businesses and individuals regain access to critical footage quickly.

Preventing Data Loss in CCTV Systems

Avoid data loss with these practical tips:

  • Regular Maintenance: Monitor and maintain hard drives and system components.
  • Backup Strategies: Use external drives or cloud storage to duplicate footage.
  • System Monitoring: Implement tools to detect hardware or software issues early.

Testimonials From Satisfied Scottish Clients

Here’s what our clients say:

  • “Glasgow Data Recovery saved critical footage from our Hikvision system after a hard drive failure. Their expertise was invaluable!”
  • “They restored overwritten footage from our Nest CCTV system in less than 48 hours. Truly a lifesaver!”

How to Get Started With Glasgow Data Recovery

Getting started is simple:

  1. Contact Us: Share details about your CCTV system and the issue.
  2. Diagnosis: Our team evaluates the problem and suggests a solution.
  3. Recovery: Using advanced methods, we retrieve and verify your footage.
  4. Delivery: Receive your recovered data securely and efficiently.

FAQs About CCTV Data Recovery Services

Is it possible to recover formatted drives?
Absolutely. Our lab specialises in reconstructing and recovering data from formatted drives.

Can you recover footage from all CCTV brands?
Yes, we support all major manufacturers, including Yale, Hikvision, and Ring.

What should I do if my hard drive fails?
Power off the device immediately and contact us to prevent further damage.

Can you recover overwritten footage?
In many cases, yes. Our forensic techniques can reconstruct overwritten data.

How long does the recovery process take?
Recovery typically takes 3-5 days, depending on the complexity of the issue.

Can you unlock password-protected systems?
Yes, we specialise in recovering data from locked and encrypted devices.

Contact Us

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