Glasgow Data Recovery – Scotland’s No. 1 Data Recovery Experts
Encryption is an essential tool for safeguarding sensitive data, especially on laptops and desktops. However, encryption errors, hardware failures, or lost recovery keys can prevent users from accessing their data. Glasgow Data Recovery specialises in recovering and decrypting data from a variety of encryption systems, ensuring valuable information is restored.
25 Years of Data Recovery Expertise
As Scotland’s oldest professional data recovery company, Glasgow Data Recovery has been helping clients in Glasgow and across Scotland for over two decades. Our lab is equipped with cutting-edge tools and techniques, allowing us to recover data even from the most challenging cases.
Encryption Systems We Recover From
We provide recovery solutions for all major encryption platforms, including:
- Microsoft BitLocker: Commonly used for full disk encryption on laptops and desktops.
- VeraCrypt: An open-source tool for securing individual files or volumes.
- AxCrypt: A file-level encryption solution for personal and professional use.
- Symantec Endpoint Encryption: Enterprise-grade encryption for data protection.
- Kaspersky Endpoint Security and Sophos Safeguard Encryption: Trusted tools for corporate environments.
Common BitLocker Issues We Address
Our team resolves a variety of BitLocker issues, such as:
- Failed Hard Drives: Recovering encrypted data from physically damaged drives.
- Formatted Drives: Restoring files from drives that were accidentally formatted.
- Reinstalled Windows: Recovering BitLocker data after an operating system reinstall overwrites encryption settings.
Complex BitLocker Errors We Resolve
We handle advanced BitLocker problems, including:
1. Lost BitLocker Recovery Key
- Issue: Users lose access to the recovery key required to unlock an encrypted drive.
- Causes:
- The key was not saved, printed, or stored securely during setup.
- The stored location (e.g., Microsoft account, USB drive, or paper copy) is no longer accessible.
2. Corrupted BitLocker Metadata
- Issue: The drive’s BitLocker metadata becomes corrupted, preventing access to the drive.
- Causes:
- Sudden power loss during encryption or decryption.
- Physical drive damage.
- Malware or system errors.
3. Forgotten Password
- Issue: The user forgets the BitLocker password set during encryption.
- Causes:
- Password not recorded or stored securely.
4. Drive Not Recognised or Fails to Mount
- Issue: The encrypted drive is not recognised by the system or fails to mount properly.
- Causes:
- Physical drive failure.
- Corrupted file system or partition table.
5. Errors After TPM or BIOS/UEFI Updates
- Issue: After updating TPM firmware or BIOS/UEFI, the drive cannot be unlocked.
- Causes:
- Changes to the TPM configuration or hardware invalidate the TPM-protected key.
Recovery Solutions for Other Encryption Tools
In addition to BitLocker, we recover data from other encryption systems, including:
- VeraCrypt: Resolving issues such as corrupted volumes or lost passwords.
- AxCrypt: Recovering encrypted files with advanced decryption techniques.
- Symantec, Kaspersky, and Sophos: Addressing compatibility and access issues with enterprise-level encryption platforms.
Our Comprehensive Data Recovery Process
We ensure a seamless recovery experience with our step-by-step process:
- Initial Diagnosis: Evaluating the encryption issue and assessing the device’s condition.
- Decryption and Recovery: Using advanced tools to unlock and retrieve encrypted data.
- Verification: Ensuring all recovered files are intact and accessible.
- Secure Delivery: Returning your data in a safe and confidential manner.
Solutions for Lost or Invalid Recovery Keys
Lost or invalid recovery keys can render encrypted data inaccessible. Our solutions include:
- Recovery Key Retrieval: Locating keys from Microsoft accounts, backups, or physical documentation.
- Bypassing Key Errors: Using forensic techniques to access encrypted drives without keys.
Recovery From Formatted and Reinstalled Drives
Formatted or overwritten drives don’t always mean permanent data loss. Our expertise includes:
- Formatted Drives: Recovering encrypted data using specialized scanning tools.
- Reinstalled Operating Systems: Restoring files after OS reinstallation overwrites drive contents.
Benefits of Choosing Glasgow Data Recovery
Clients trust us for:
- Specialised Expertise: 25 years of experience in recovering data from encrypted systems.
- Proven Success: High recovery rates for even the most complex cases.
- Client Trust: Scotland’s No. 1 data recovery company, renowned for reliability.
Emergency Data Recovery Services
When time is critical, our emergency services ensure:
- Fast Response: Immediate assessment and recovery for urgent situations.
- Minimal Downtime: Helping businesses and individuals regain access to critical data quickly.
Tips for Preventing Data Loss in Encrypted Systems
Avoid encryption-related data loss with these best practices:
- Backup Recovery Keys: Store keys securely in multiple locations for easy retrieval.
- Regular Backups: Maintain copies of important files on external drives or cloud storage.
- Update and Monitor Systems: Keep encryption software and hardware in optimal condition.
Testimonials From Satisfied Glasgow Clients
Here’s what our clients have to say:
- “Glasgow Data Recovery restored all my encrypted files after a BitLocker drive failure. Their service was fast and professional!”
- “They helped us recover critical business data from a failed VeraCrypt drive. Highly recommend their expertise!”
How to Get Started With Glasgow Data Recovery
Our process is simple:
- Contact Us: Provide details about your encrypted device and the issue.
- Diagnosis: Our experts assess the problem and provide a recovery plan.
- Recovery: We decrypt and retrieve your data using advanced tools.
- Delivery: Receive your recovered files securely and promptly.
FAQs About Encrypted Data Recovery Services
How can I avoid losing access to my encrypted data?
Backup your recovery keys in multiple secure locations and perform regular system backups.
Can you recover data from any encryption software?
Yes, we specialise in BitLocker, VeraCrypt, AxCrypt, and other major encryption tools.
What if I’ve lost my recovery key?
We use advanced techniques to retrieve or bypass lost recovery keys.
How long does the recovery process take?
Recovery times typically range from 3 to 5 days, depending on the complexity of the case.
Can you recover data from a failed encrypted hard drive?
Absolutely. We can recover data from physically damaged or corrupted drives.
Is it possible to recover data from formatted encrypted drives?
Yes, our forensic methods can retrieve data from formatted or wiped drives.

