Samsung portable SSDs are a preferred choice for SEO specialists, digital marketers, and businesses due to their fast performance and reliability. However, when an SSD overheats when plugged in, it often indicates a short circuit, power regulation failure, or controller malfunction, making data inaccessible.
This case study details how we successfully recovered SEO campaign data, client reports, and marketing files for a SEO specialist company in Glasgow from a Samsung portable SSD, after a severe overheating issue rendered it unreadable.
As Glasgow Data Recovery, Scotland’s oldest and best data recovery company, we have 25 years of experience using chip-level NAND extraction, firmware repair, and forensic data recovery techniques to restore lost files.
Samsung Portable SSD Overheating & Not Recognised
A Glasgow-based SEO specialist company contacted us after their Samsung SSD stopped functioning, with the following issues:
- The SSD became extremely hot when plugged into a computer.
- The drive was not recognized by Windows/macOS.
- Attempts to connect it via different USB ports and adapters failed.
- The SSD contained essential SEO reports, keyword research, client website audits, and marketing campaign data.
Since continued use of an overheating SSD can cause permanent NAND flash degradation, an immediate professional recovery solution was required.
Diagnosis & Evaluation
When the Samsung portable SSD arrived at our cleanroom facility, we conducted a full electrical and NAND memory diagnostic. Our findings:
- Short circuit in the SSD power controller – Causing overheating and preventing SSD initialization.
- SSD firmware corruption – Likely due to voltage instability from the overheating.
- No major NAND chip damage detected – Meaning data recovery was possible through chip-off extraction.
Since short-circuited SSDs cannot be accessed through standard methods, we prioritized controller bypass and NAND memory extraction.
The Recovery Process
1. Cleanroom SSD Disassembly & PCB Repair
To stabilize the SSD for data extraction, we:
- Opened the SSD in our cleanroom.
- Removed burned-out power components and bypassed the short circuit.
- Repaired power regulation to prevent further overheating.
2. Extracting Data Using NAND Flash Chip-Off Recovery
Since the SSD controller was non-functional, we:
- Carefully removed the NAND flash memory chips from the SSD PCB.
- Used specialized NAND chip readers to extract raw data.
- Rebuilt the SSD’s logical structure to recover lost files.
3. Extracting & Verifying SEO Campaign Data
Once the SSD data was extracted, we:
- Recovered all SEO project files, keyword research documents, and analytics reports.
- Restored client website audits, PPC campaign data, and ranking history logs.
- Transferred the fully restored data to a secure external backup device.
The Results: 100% Data Recovery Success
Thanks to our chip-off NAND recovery and SSD PCB repair techniques, we successfully recovered 100% of the SEO specialist company’s lost files, including:
✅ SEO reports, keyword research, and marketing strategies
✅ Client website audits, ranking performance data, and analytics exports
✅ PPC campaign insights, backlink profiles, and social media marketing files
The SEO company was able to retrieve all essential client data, preventing disruptions to ongoing projects.
Why Choose Us?
With 25 years of experience and tens of thousands of successful SSD recoveries, we are Scotland’s leading SSD data recovery specialists. Our expertise includes:
✔ Samsung SSD chip-off NAND flash memory recovery
✔ Short circuit repair & power regulation fixes
✔ SEO campaign data, website audit, and digital marketing file retrieval
✔ Secure & confidential SSD data recovery services
If your SSD is overheating, not recognised by your computer, or preventing access to critical SEO and marketing files, stop using it immediately and contact us for expert SSD data recovery.