NAS Recovery

NAS Recovery

No Fix - No Fee!

Our experts have 25 year's experience recovering data from NAS (Network Attached Storage) devices from all the leading brands including, Synology, QNAP, WD, Asustor and Terramaster etc.
NAS Recovery

Software Fault From£199

2-4 Days

Mechanical Fault From£299

2-4 Days

Multi Disk From£499

2-4 Days

Need help recovering your data?

Call us on 0141 4040294/a> or use the form below to make an enquiry.
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Monday-Friday: 9am-6pm

Glasgow Data Recovery – Scotland’s No. 1 NAS Data Recovery Experts

Network Attached Storage (NAS) systems are versatile devices used for storing and sharing data in home and business environments. Multi-disk NAS devices are ideal for business use due to their redundancy and scalability, while single-disk NAS systems cater to personal storage needs. When data loss occurs, professional recovery services are critical for retrieving valuable information.


25 Years of Data Recovery Expertise

As Scotland’s oldest professional data recovery company, Glasgow Data Recovery has been providing reliable recovery services for 25 years. Our advanced forensic lab has successfully handled thousands of cases, helping businesses and individuals recover data from all types of NAS systems.


Types of NAS Devices We Recover From

We recover data from various NAS configurations, including:

  • Multi-Disk NAS Devices: Commonly used in businesses requiring data protection and scalability.
  • Single-Disk NAS Devices: Popular among home users for personal data storage.

Supported NAS Manufacturers

Our expertise covers all major NAS manufacturers, such as:

  • Synology: Renowned for its user-friendly and reliable systems.
  • QNAP: Trusted for enterprise-grade performance and features.
  • Western Digital (WD): A popular choice for both home and business environments.
  • Seagate and Buffalo: Known for their durable and efficient storage solutions.

Types of Hard Drives Used in NAS Systems

We specialise in recovering data from all types of hard drives, including:

  • IDE Drives: Found in older NAS setups.
  • SATA Drives: The standard storage solution in modern systems.
  • M.2 SSDs: High-speed drives for performance-focused setups.

RAID Configurations We Recover From

RAID (Redundant Array of Independent Disks) is often a key feature of NAS systems. We recover data from:

  • RAID 0: Optimised for speed but without redundancy.
  • RAID 1: Mirrored drives for enhanced data protection.
  • RAID 5: Balancing performance, capacity, and reliability.
  • RAID 10: Offering both speed and redundancy for critical systems.

Recovering data from NAS (Network-Attached Storage) systems and external drives can present unique challenges. Here are the top data recovery issues for these NAS systems and their possible solutions:


1. Drive Failure in RAID Configurations

  • Issue: One or more drives in a RAID setup fail, leading to data inaccessibility.
  • Causes:
    • Mechanical failure, wear and tear, or power surges.

2. RAID Rebuild Errors

  • Issue: Rebuilding a RAID array fails or corrupts data.
  • Causes:
    • Incorrect rebuild settings, drive incompatibility, or additional drive failures during the rebuild process.

3. File System Corruption

  • Issue: The file system becomes corrupted, making files inaccessible.
  • Causes:
    • Improper shutdowns, power failures, or firmware bugs.

4. Deleted or Overwritten Data

  • Issue: Files are accidentally deleted or overwritten due to user error or system settings.
  • Causes:
    • Mistaken deletion or automatic overwrite settings on NAS.

5. Drive Not Recognized by NAS

  • Issue: One or more drives are not recognised by the NAS device.
  • Causes:
    • Physical drive failure, loose connections, or firmware issues.

6. Firmware or Software Corruption

  • Issue: The NAS operating system or firmware becomes corrupted, preventing access to data.
  • Causes:
    • Failed firmware updates or software bugs.

7. Network Connectivity Issues

  • Issue: The NAS is inaccessible over the network, even though it is powered on.
  • Causes:
    • Network configuration errors, IP conflicts, or hardware failure in the NAS.

8. Bad Sectors on Drives

  • Issue: Drives develop bad sectors, causing data corruption or slow performance.
  • Causes:
    • Wear and tear or manufacturing defects.

9. NAS Disk Pool or Volume Failure

  • Issue: The storage pool or volume becomes inaccessible due to configuration errors or corruption.
  • Causes:
    • Faulty upgrades, unexpected shutdowns, or improper storage pool management.

10. Physical Damage to Drives

  • Issue: Drives suffer physical damage due to shocks, water, or fire.
  • Causes:
    • Mishandling, environmental factors, or accidents.

Solutions for Hardware Failures in NAS Systems

When hardware fails, our cleanroom environments and expertise ensure safe recovery:

  • Component Repairs: Fixing or replacing damaged motors, heads, and other components.
  • Data Extraction: Safely retrieving data from non-functional drives.

Importance of RAID Forensics in NAS Recovery

RAID forensics plays a crucial role in recovering data from complex configurations. Our methods ensure:

  • Data Integrity: Using non-destructive techniques to protect original data.
  • Forensic Tools: Reconstructing RAID arrays for successful recovery.

Why Choose Glasgow Data Recovery for NAS Systems?

Our clients trust us for:

  • Proven Expertise: Decades of experience recovering data from NAS and RAID systems.
  • High Success Rates: Even in the most challenging scenarios.
  • Client-Focused Service: Tailored solutions for businesses and individuals.

Emergency Data Recovery Services for NAS Systems

For time-sensitive cases, we provide:

  • Rapid Diagnostics: Quickly identifying and addressing the issue.
  • Minimised Downtime: Ensuring businesses and individuals regain access to critical data promptly.

Tips to Prevent NAS Data Loss

Avoid data loss with these best practices:

  • Regular Maintenance: Monitor drive health and update firmware regularly.
  • Backup Strategies: Use cloud or external storage to keep redundant copies of critical files.
  • System Monitoring: Employ tools to detect and resolve issues before they escalate.

Testimonials From Satisfied Scottish Clients

Here’s what our clients say:

  • “Glasgow Data Recovery restored all our business files after a RAID 5 failure. Their professionalism and expertise were unmatched!”
  • “They helped me recover years of personal data from my home NAS. I couldn’t be happier with their service!”

How to Get Started With Glasgow Data Recovery

Our process is straightforward:

  1. Contact Us: Share details about your NAS system and the issue.
  2. Diagnosis: Our team evaluates the problem and proposes a solution.
  3. Recovery: We retrieve your data using advanced recovery techniques.
  4. Delivery: Recovered files are returned securely and promptly.

FAQs About NAS Data Recovery Services

Can you recover data from any NAS brand?
Yes, we support all major manufacturers, including Synology, QNAP, WD, and more.

What should I do if my NAS device fails?
Power off the device immediately and contact us to prevent further damage.

Can you recover data from failed RAID configurations?
Absolutely. We specialise in recovering data from RAID 0, 1, 5, and 10 setups.

How long does the recovery process take?
Recovery typically takes 3-5 days, depending on the complexity of the issue.

Is it possible to recover data from formatted NAS drives?
Yes, our forensic methods can recover data from formatted or wiped storage.

Contact Us

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